Important: Expect a delay during the holiday period (Nov/Dec) as our couriers experience a surge in parcels to be delivered.

UNITED STATES  

•  Tracked Shipping USD $4.00 -Estimated arrival time 7 -12 Days.

CANADA

•  Tracked Shipping CAD $4.50 -Estimated arrival time 6-12 Days.

 

* Please note that these times are after your order has been shipped and do NOT include the 1-3 working days needed for manufacturing.

Processing Time

• Orders typically take 1-3 days to process before they are shipped. This includes conducting quality checks, packaging, and paperwork. After that, allow for 7-10 business days to receive your order.

Tracking Your Order:

• Once your order is shipped, you will receive a tracking number via email. You can use this number to track the progress of your delivery on the carrier’s website.

Delivery Issues:

• If you experience any issues with delivery, such as delays or missing packages, please contact us immediately. We will work with the shipping carrier to resolve the issue.

Damaged or Defective Items:

• If you receive a damaged or defective item, please contact us immediately with photographic evidence. We will arrange for a replacement or refund as per our Return and Refund Policy.

Policy Acknowledgement: By placing an order with Custom Table Lamps, customers acknowledge and agree to this Shipping policy.